Terms of Service

Article 1 (Purpose)

The purpose of these Terms is to stipulate the rights, obligations, and responsibilities of the Company and users, and other necessary matters concerning the use of various services (hereinafter referred to as the "Service") provided by Reversemountain Corp. (hereinafter referred to as the "Company"). These Terms shall apply mutatis mutandis to the use of smartphone/tablet device applications, etc. provided by the Company, unless contrary to their nature.

Article 2 (Definitions of Terms)

"Platform" means a virtual business place set up by the Company using information and communication facilities such as computers to provide the Service to users and to allow transactions, and is also used to mean the business operator operating the cyber mall.
"Content" is a concept that includes pre-produced video and other related materials or information provided by the Platform online, regardless of the form of information such as code, characters, voice, sound, images, or video used in the information and communication network.
"User" means a member or non-member who accesses the Company's Platform and uses the services provided by the Platform in accordance with these Terms.
"Member" means a person who has registered as a member on the Platform and has been granted a member ID, and is classified into the following types of members:
1. OWNER Member: A business operator (individual/corporation) who has agreed to pay the cost for the use of the Service to the Platform.
2. ADMIN Member: An employee of an OWNER Member who has joined upon invitation from an OWNER/ADMIN Member, and who has been granted certain rights, including the authority to pay the cost for the use of the Service (registration, change of payment method), as designated.
3. MANAGER Member: An employee of an OWNER Member who has joined upon invitation from an OWNER/ADMIN/MANAGER Member, and who has been granted certain rights, including the authority to invite members and modify information, as designated.
4. MEMBER Member: An employee of an OWNER Member who has joined upon invitation from an OWNER/ADMIN/MANAGER Member.
"Non-member" means a person who uses the services provided by the Platform without registering as a member.
"Service" means the services provided to members through the Platform, and includes services related to AI talent management, such as the "Orblit 1on1" Service and the "Orblit Works" Service.
"Orblit 1on1" Service means a service that supports 1on1 meetings between members and provides AI-based personalized question generation, meeting recording and summarization, insight reports, and coaching functions.
"Orblit Works" Service means a service that provides functions for optimizing work processes, such as task management, project management, automatic report generation, and document creation functions.
"Paid Service" means various overall services provided by the Site for a fee.
"ID" means a combination of letters or numbers determined by the member and approved by the Platform for the member's identification and service use.
"Password" means a combination of letters, numbers, or special characters determined by the member to confirm that the member is the one matching the "ID" granted to the member and for secret protection.
"Individual Terms of Service" means documents distributed or posted by the Company under various names such as 'Terms', 'Guidelines', 'Policies', or 'Principles' in addition to these Terms, requiring the user to comply with respect to the Service.
"Slot" means the number of members that an "OWNER Member" can register as active users on the Service.

Article 3 (Stipulation, Explanation, and Revision of Terms, etc.)

The Platform shall post the contents of these Terms, the trade name and name of the representative, the address of the business location (including the address where consumer complaints can be handled), phone number, fax number, e-mail address, business registration number, and online sales business report number, etc., on the initial service screen (front) of the Platform so that users can easily recognize them. However, the contents of the Terms may be made available for viewing by the user through a connection screen.
Before the member agrees to the Terms, the Platform must provide a separate connection screen or pop-up screen to allow the member to understand important contents among the provisions of the Terms, such as conditions for subscription withdrawal and refund conditions, and seek the member's confirmation.
The Platform may change these Terms to the extent that it does not violate relevant laws such as the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transaction Act, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Act on Door-to-Door Sales, etc., and the Framework Act on Consumers, when necessary. If these Terms are changed, the Platform shall, in principle, notify the member of the changes in the Service announcement 7 days prior to the enforcement date, and if the change is inevitably unfavorable to the member, the Platform will individually notify the member by the method stipulated in Article 7 at least 30 days prior to the enforcement date.
If the Platform makes a notice or notification pursuant to the preceding paragraph and clearly informs the member that the member will be deemed to have approved the change if the member does not express an intention to reject the change until 7 days after the enforcement date of the revised Terms from the date of the notice or notification, and the member does not express such intention, the member shall be deemed to have approved the changed Terms.
Members have the right not to agree to the revised Terms, and if they do not agree to the revised Terms, they must stop using the Service, and members may choose to terminate the use contract. However, if the member does not agree to the revised Terms, the use of the Service to which the revised Terms apply may be impossible.
Matters not specified in these Terms and the interpretation thereof shall be governed by the Individual Terms of Service, the Act on Regulation of Terms and Conditions, and other relevant laws or commercial practices related to the Service.
This Article shall apply mutatis mutandis to non-members who agree to the Terms and use the Service.

Article 4 (Registration)

The use contract shall be established between the member and the Platform when the person who wishes to register as a member fills in the required information in the membership registration form prescribed by the Platform, expresses consent to the necessary matters, such as these Terms and the Personal Information Collection and Use Consent Form, and the Platform accepts it, and the applicant becomes a member.

Article 5 (Restriction on Membership Registration, etc.)

The Platform may not accept membership registration in any of the following cases:
1. If using another person's name, email address, or other personal information of another person.
2. If a person who has received sanctions such as suspension of service use from the Platform arbitrarily terminates the service use contract during the sanction period and attempts to re-register.
3. If the contents entered in the form during membership registration are false, omitted, or erroneous.
4. If intending to use the Service for illegal purposes.
5. If membership registration is deemed illegal, violates these Terms, or is otherwise improper based on the Platform's reasonable judgment.
6. If it is confirmed that a person under 19 years of age has joined.
The Platform may postpone the acceptance of membership registration in any of the following cases:
1. If there is insufficient capacity in the facilities for providing the Service.
2. If it is determined that there is a problem with the technical part for providing the Service.
3. If the Platform deems it necessary financially or technically.
If there is a change in the matters registered by the member at the time of membership registration, the member must notify the Platform of the changes by methods such as modifying member information within a considerable period, and the member is responsible for any damage caused by not notifying the Platform of the changed member information.

Article 6 (Member's Obligation Regarding ID and Password)

The member is responsible for the management of the ID and Password.
The member must not allow a third party to use their ID and Password.
If the member recognizes that their ID and Password have been stolen or are being used by a third party, the member must immediately notify the Platform and follow the Platform's guidance or measures, and the member is responsible for any damage caused by not following the Platform's guidance or measures.

Article 7 (Notification to Members)

If the Platform notifies the member, it can be done through the email address provided by the member, notification talk, or other means of notification of the Service, unless otherwise stipulated in these Terms.
The Platform may substitute the notification in Paragraph 1 by posting it within the Platform's Service for 7 days or more for matters that do not significantly affect the member's rights.

Article 8 (Personal Information Protection)

The Platform may collect users' personal information for the provision of the Service, and in this case, it collects personal information within the minimum necessary scope.
The Platform establishes a personal information processing policy to protect users' personal information and strives to protect personal information in accordance with relevant laws, such as the Personal Information Protection Act. For detailed matters related to personal information protection, please refer to the personal information processing policy.

Article 9 (Provision and Change of Service)

The Platform provides the following services to users:
1. Orblit 1on1 Service
2. Orblit Works Service
3. Other services determined by the Platform
The Platform may change the content of the Service due to operational or technical needs. In this case, the Platform shall announce the changed content of the Service and the date of change within the Platform's Service.
If the Platform changes the content of the Service for which a contract was concluded with the member, it shall announce the reason in advance by the method of Article 7, and if the change of the Service significantly affects the member, it shall individually notify the member by the method stipulated in Article 7.
In the case of the preceding paragraph, the Platform shall compensate the member for any damage suffered due to the Service provided for a fee. However, this shall not apply if the Platform proves that there was no intention or negligence, and the same shall apply to the Service provided free of charge.

Article 10 (Suspension of Service)

The Platform may suspend all or part of the Service if there is a change in the Platform's policy related to the provision of the Service, a need for a change in the technical specifications of the Service, or other significant reasons, including the following:
1. Regular or temporary inspection for maintenance and repair of service facilities, etc.
2. In case of disruption to normal service use due to power outage, failure of various facilities, or surge in usage.
3. In case the Platform cannot maintain all or part of the Service due to the termination of the contract with an affiliate, government order/regulation, or other circumstances of the Platform.
4. In case it is necessary to respond to unexpected service instability, such as hacking or communication accidents.
5. In case of force majeure reasons such as natural disasters or national emergencies.
In this case, the content of the suspended Service shall be announced or notified in advance by the method stipulated in Article 7, and if the suspension of the Service significantly affects the member, it shall be individually notified by the method stipulated in Article 7. However, if prior announcement or notification is impossible due to reasons that the Platform cannot predict or control (such as disk or server failure, system down, etc., without the Platform's negligence), it may be announced later.
The Platform will endeavor to resume the Service as soon as possible if the Service is suspended due to the reasons in Paragraph 1.
The Platform may terminate all services if it is difficult to continue the Service due to significant management reasons such as the closure of business due to business transfer, division, merger, or significant deterioration of service profitability. In this case, the Platform shall announce it within the Platform's Service 30 days before the termination date.

Article 11 (Platform's Obligations)

The Platform shall not engage in acts prohibited by law or these Terms or contrary to public morals and shall do its best to provide the Service continuously and stably as stipulated in these Terms.
The Platform must have a security system to protect members' personal information (including credit information) so that members can use the internet service safely.
If the Platform causes damage to a member by engaging in unfair display or advertisement activities as stipulated in Article 3 of the Act on Fair Labeling and Advertising, it shall be liable for compensation.
The Platform shall not send commercial electronic mail that the member does not want.

Article 12 (User's Obligations)

The user must not perform any of the following acts while using the Service, otherwise, the Platform may impose sanctions on the user in accordance with Article 13 or hold them civilly and criminally liable.

Registration of false information during registration, application, or change.
Threatening the order stipulated by relevant laws, such as hindering the use of the Service by others or stealing their information.
Arbitrarily changing the information posted by the Platform.
Sending or posting information (such as computer programs) other than the information permitted by the Platform.
Infringement of intellectual property rights, such as copyrights of the Platform or other third parties.
Acts that damage the reputation or interfere with the business of the Platform or other third parties.
Acts of disclosing or posting obscene or violent messages, images, sounds, or other matters contrary to public morals on the Service.
Acts of using the Service for commercial purposes without the Platform's consent.
Acts of leaking, providing, selling, or sharing another person's personal information with a third party without the consent of that person.
Acts of providing, leaking, or selling information (including, but not limited to, information related to the Platform or affiliated companies) posted on the Platform or obtained during the use of the Platform to a third party without authorization.
Other acts that violate laws, good morals, other public order/social norms, or these Terms and the Platform's policies.

Article 13 (Member Withdrawal and Use Restriction)

Members may request withdrawal from the Platform at any time, and the Platform shall immediately process the membership withdrawal. However, the termination of the use contract may be restricted until the reason is resolved in any of the following cases:
1. If the user violates relevant laws and the investigative or judicial authority requests an investigation, seizure, or search of the account.
2. If a procedure such as dispute resolution or litigation is in progress between the Platform and the user regarding the use of the Service, and the user's account information is necessary for dispute resolution.
If the member terminates the use contract, all data, such as information and posts registered by the member, shall be deleted immediately upon termination, except in cases where the Platform is required to retain the member's information for a certain period in accordance with relevant laws. However, the Platform may retain data that is legally obligated to be retained by the Platform or data that the member has consented to retain, and data that the member has publicly posted before withdrawal and has not deleted.
If a user violates the obligations under these Terms and the Individual Terms of Service established by the Platform for the operation of the Service or violates the obligations of Article 12, the Platform may restrict the use of the Service by deleting the violating post or taking temporary measures (blind), warning after prior notice, temporary suspension, or permanent suspension of use for within 30 days.
Notwithstanding Paragraph 2, if a member violates relevant laws, such as identity theft, payment theft, provision and operation disruption of illegal programs, illegal communication and hacking, distribution of malicious programs, or exceeding access rights, the Platform may immediately permanently suspend the use or terminate the use contract.
If the Platform restricts the use of the Service, and the same act is repeated twice or more or the reason is not corrected within 30 days, the Platform may forfeit the member qualification.
If the Platform forfeits the member qualification, the member registration shall be canceled. In this case, the Platform shall notify the member of this and grant an opportunity to explain for a period of at least 30 days before the cancellation of the member registration.
The Platform may restrict the use of the member's information for protection if the member does not log in for 1 year or more.
A user who has received sanctions for use restriction pursuant to this Article may inquire with the Platform's customer center if they wish to raise an objection.

Article 14 (Attribution of Copyright and Matters Related to Posts)

All copyrights and other intellectual property rights in the works created by the Platform belong to the Platform.
Users must not use the information to which the Platform's intellectual property rights belong, which they obtained by using the Platform, for commercial purposes or allow a third party to use it by reproduction, transmission, publication, distribution, broadcasting, or other methods without the Platform's prior consent.
If the Platform provides a service through which users can post posts, the copyright of the post belongs to the user who posted it.
A post distributed by a member for the purpose of sharing or a post for which the member has given consent shall be deemed to have consented to the use, exhibition, distribution, and modification thereof.
If the user's post contains content that violates the law, the right holder may request the Platform to suspend or delete the post in accordance with the procedures set forth in the relevant laws, and the Platform may take action in accordance with the relevant laws.
Even if there is no request from the right holder, the Platform may delete or take temporary measures for the post in the event of any of the following reasons. In this case, the Platform must notify the user who posted the post of the reason for the deletion or temporary measure and the method of raising an objection in advance before the measure. However, if prior notification is impossible due to a separate provision in the relevant law or an urgent reason, the Platform shall notify without delay after the measure.
1. If it is recognized that it violates the law or is linked to a criminal act.
2. If there is a reason to believe that it infringes on the rights of the Platform or a third party.
3. If false identity information is entered in the post, or false information related to service use is entered.
4. If it violates the Terms of Service and the Individual Terms of Service clearly specified by the Platform through the homepage, etc.

Article 15 (Related to Paid Service)

The Platform may provide all or part of the Service for a fee.
If the Platform provides a Paid Service, it may separately enact and provide the member with the [Paid Service Operation Policy] regarding the service usage fee, payment method, exchange, refund procedures, etc., for the service.

Article 16 (Use of Individual Services)

A member (excluding MANAGER/MEMBER Members, hereinafter referred to as 'member' in this chapter) shall apply for payment (hereinafter referred to as "Payment Application") for the cost of the Orblit 1on1 Service or the Orblit Works Service on the Platform by the following or similar methods, and the Platform shall easily provide the following contents when the member makes a Payment Application:

Search and selection of the Service
Confirmation of information regarding the Service, terms and conditions, and content related to the cost burden of the Service for which the right to withdraw from subscription is restricted
Indication of consent to these Terms and confirmation or rejection of the matters in Subparagraph 2 (e.g., mouse click)
Payment Application and confirmation thereof or consent to the Platform's confirmation
Selection of payment method

Article 17 (Establishment of Contract)

The Platform may not accept the Payment Application as described in the preceding Article in any of the following cases:
1. If the application content is false, omitted, or erroneous.
2. If it is judged that accepting the Payment Application would significantly impede the Platform's technology.
The contract shall be deemed established at the time the Platform's acceptance reaches the member in the form of the acknowledgment of receipt notification in Article 19, Paragraph 1.
The Platform's expression of acceptance must include confirmation of the member's Payment Application, availability of sale, and information regarding correction or cancellation of the application.

Article 18 (Payment Method)

The payment method for the Service on the Platform can be one of the following methods provided by the Platform. However, the Platform must not charge any commission in any name to the member's payment method for the product price.

Various account transfers, such as phone banking, internet banking, and mail banking
Various card payments, such as prepaid cards, debit cards, and credit cards
Online bank transfer without a passbook
Payment of the price by other electronic payment methods, etc.

Article 19 (Acknowledgment of Receipt Notification, Change, and Cancellation of Payment Application)

If the member makes a Payment Application, the Platform shall send an acknowledgment of receipt notification. At this time, the acknowledgment of receipt notification shall be delivered through a Platform message indicating that 'the payment for the use of the Service has been completed'.
A member who has received the acknowledgment of receipt notification may request a change or cancellation of the application immediately after receiving the acknowledgment of receipt notification if there is a discrepancy in the expression of intent, and the Platform must process the request without delay if the member's request is received before the start of the provision of the product. However, if the payment has already been made, it shall be governed by the provisions regarding the withdrawal of subscription in Article 21.

Article 20 (Refund)

If the Platform cannot provide the Service that the member has applied to purchase, it shall notify the member of the reason without delay, and if the price of the Service, etc., has been received in advance, it shall refund or take necessary measures for the refund within 3 business days from the date of receipt of the price.

Article 21 (Withdrawal of Subscription)

A member who has concluded a contract for the purchase of the Service with the Platform may withdraw the subscription regarding the contract within the following period (if the member and the Platform have agreed on a longer period than the following period, that period shall apply):
1. 7 days from the date of receiving the document regarding the contract content. However, if the provision of goods is made later than the time of receiving the document, 7 days from the date of receiving the goods or the start of the provision.
2. If the document regarding the contract content is not received, if the document without the business operator's address, etc., is received, or if the subscription withdrawal, etc., cannot be made within the period of Subparagraph 1 due to reasons such as a change of the business operator's address, 7 days from the date the address was known or could have been known.
If the provision of services has started, the member cannot withdraw the subscription set forth in Paragraph 1 against the Platform's will. In this case, the Platform must clearly indicate the fact that subscription withdrawal is impossible in a place where consumers can easily recognize it or take measures to prevent the exercise of the right to withdraw from subscription, etc., such as providing a trial product. However, in the case of a contract consisting of divisible services, the member may withdraw the subscription for the part that has not yet started to be provided.
If the content of the Service is different from the display/advertisement content or is performed differently from the contract content, the member may withdraw the subscription within 3 months from the date of receiving the content, or within 30 days from the date the fact was known or could have been known.
The member may withdraw the subscription verbally or in writing (including electronic documents).
If the member withdraws the subscription in writing (including electronic documents), the effect shall occur on the date the document (including electronic documents) stating the expression of intent is sent.
The Platform, upon receiving a refund request, shall proceed with the refund in accordance with the refund policy of these Terms. However, the Platform may reject the member's refund request in any of the following cases:
1. If the member requests a refund after withdrawing from the Platform.
2. If it is not determined as a legitimate reason for refund.

The specific refund policy is as follows:

Division	Refund Availability
Upon request for Monthly Subscription Refund	Not refundable for the current month's payment; the next month's payment will be charged by changing to the amount equivalent to the monthly subscription fee x the number of maintained slots per person.
Upon request for Annual Subscription Refund	Total annual fee paid - {Monthly subscription fee per person before discount (based on regular price) x Number of months used x Number of decreased slots}

Article 22 (Special Provisions for Recurring Payment Service)

The method of purchasing and supplying the Service through the Recurring Payment Service is determined according to the agreed terms between the member and the Platform. Basically, it is provided in 1-month units after agreeing to the initial Recurring Payment Service payment.
If the payment for the Service is not made due to the exceeding of the card limit used by the member for payment, etc., the provision of the Service for that round may not be made, and if such a situation continues for 2 or more times, the Platform may terminate the Recurring Payment Service use contract for the relevant product with the member.
If the Platform can no longer sell the Service or there is a reason why the Service cannot be provided as a Recurring Payment Service, the Platform may terminate the Recurring Payment Service use contract for the relevant Service or not supply the product for that round.
Members may apply for withdrawal, cancellation, subscription withdrawal, termination, or cancellation of the contract of the recurring payment by notifying the Platform even outside of regular business hours.
The Platform shall refund the refund amount due to the withdrawal, cancellation, termination, or cancellation of the contract of the recurring payment by the method according to the following subparagraphs, and shall not unfairly restrict the member's choice, such as limiting the refund method to points that can only be used for the relevant Recurring Payment Service:
1. If a fair refund price can be calculated in proportion to the number of days of use or the number of uses in accordance with relevant laws, etc.: The amount obtained by deducting the amount proportional to the number of days of use or the number of uses. However, if there is a different regulation in the law, etc., that became the basis for the calculation, it shall be followed.
2. Cases other than Subparagraph 1: Refund amount calculation method recognized by relevant laws, etc.
Specific standards for the restriction of service use shall be applied in accordance with these Terms and internal operation policies.

Article 23 (Effect of Withdrawal of Subscription)

If a member withdraws the subscription, etc., in accordance with Article 17 of the Electronic Commerce Act, the goods already supplied are considered services, so there is no separate obligation to return them.
If the Platform receives a request for withdrawal of subscription pursuant to Paragraph 1, it shall take necessary measures for a refund within 3 business days from the date the member expresses the intention to withdraw the subscription.
If the Platform has received the price from the payment company, it must refund it to the payment company without delay and notify the member of that fact.
The payment company that has received the refund of the price of the goods from the Site shall refund the refunded amount to the member without delay or take necessary measures for the refund.
When withdrawing the subscription pursuant to Article 17, Paragraph 1 of the Electronic Commerce Act, the Site shall not claim a penalty or compensation for damages due to the member's withdrawal of the subscription, and in the case of withdrawal of the subscription pursuant to Article 17, Paragraph 3, the Site shall bear the necessary costs for the refund of the goods.
Members can apply for subscription withdrawal as follows:
In-app Customer Center: sales@reversemountain.co.kr

Article 24 (Member's Precautions)

Members must comply with the following while using the Service:
1. The member must accurately enter their actual information (name, contact information, etc.) and must not steal or falsely enter another person's information.
2. The member must not publicly disclose or improperly use the 1on1 meeting records, AI summaries, and coaching results generated through the Service to external parties without authorization.
3. The member must not publicly disclose or improperly use another person's personal information, work data, or confidential information learned within the Service to external parties.
4. The member must comply with the Company's safety policy and service purpose, and must not engage in activities other than the service purpose, such as money transactions, sex trade, advertising, or promotion within the Service.
5. The party who commits the act is fully responsible for any abusive language, slander, threats, or other acts that infringe on the rights of other users that occur during the meeting or other interaction conducted through the Service.
The Platform only provides a system for meetings or other interactions between members and does not intervene in disputes or problems arising during the meeting process or the results thereof.

Article 25 (Prohibited Acts)

Members must not perform any of the following acts:

Registration of false information, impersonation of others, creation of fake profiles
Posting or transmitting obscene, pornographic, sexual harassment, or sexually exploitative content
Sexual conversation or attempt to meet a minor
Inappropriate language or behavior, such as violent or discriminatory remarks, slander of others, or harassment
Request for money, fraud, or commercial transaction
Sending commercial advertisements or promotional messages
Abnormal access, such as automated programs or crawling
Unauthorized collection or distribution of another person's personal information
Acts directly or indirectly related to crime

Article 26 (Dispute Resolution)

The Platform operates a dispute resolution center to reasonably and smoothly mediate disputes between users.
Users must sincerely respond to the mediation of the dispute resolution center based on the principle of good faith.

Article 27 (Platform's Exemption from Liability)

The Platform is not responsible for the following matters. However, this shall not apply if the Platform and its executives, employees, or agents are found to have intentional or gross negligence.
1. The Platform only operates, manages, and provides the system for meetings between members, and therefore does not represent the members, and the members must directly bear the responsibility for disputes arising between members and the information provided by the members.
2. The Platform does not guarantee the accuracy, completeness, safety, and non-infringement of the rights of others of the work data entered by the member, all information registered in the Service, and the results generated by the AI function (reports, summaries, coaching, etc.), and the relevant party shall bear all risks and responsibilities related thereto.
3. The Platform is exempt from liability if the Service cannot be provided due to a natural disaster or force majeure equivalent thereto.
4. The Platform is not responsible for any obstacles to the use of the Service caused by the member's fault.

Article 28 (Relationship between Linked Site and Target Site)

If an upper website (hereinafter referred to as the "Site") and a lower site are linked by a hyperlink method (e.g., the targets of the hyperlink include text, pictures, and moving images, various advertisements, etc.), the former is called the linked site and the latter is called the target site.
The linked site is not responsible for guaranteeing transactions conducted by the user through the services independently provided by the target site if it explicitly states on the initial screen of the linked site or a pop-up screen at the time of linking that it does not guarantee such transactions.
The Platform's Terms and Conditions and Personal Information Processing Policy do not apply to target sites other than the Platform's official site. Regarding the use of the target site's service, the user must check the terms of service and personal information processing policy of the relevant target site, and the Platform shall not be responsible for any liability arising from not doing so.

Article 29 (Individual Terms of Service)

If the Platform establishes Individual Terms of Service, it shall go through the consent procedure when the member first uses the relevant Service or present them so that the member can fully confirm them, and the Individual Terms of Service shall take precedence over these Terms.

Article 30 (Limitation of Liability)

The Platform does not make any promises or guarantees regarding matters not specified in these Terms to the user. However, this shall not apply if the Company and the Platform's executives, employees, or agents are found to have intentional or gross negligence.

Article 31 (Compensation for Damages)

The Platform shall compensate the member for damages in accordance with these Terms and relevant laws if the member suffers damage due to the Platform's intention or negligence.
The Platform shall not be liable for the following damages that occurred without the Platform's intention or negligence. In addition, the Platform shall not be liable for indirect damages, special damages, consequential damages, punitive damages, and exemplary damages to the extent permitted by law.
1. Damages occurring in a state of natural disaster or force majeure equivalent thereto
2. In case of an obstacle to the use of the Service due to the user's fault
3. Personal damages occurring during access to or use of the Service
4. Damages occurring when a third party illegally accesses or uses the Platform's server
5. Damages occurring when a third party interferes with the transmission to or from the Platform's server
6. Damages occurring when a third party transmits or distributes a malicious program
7. Damages occurring due to the omission, leakage, destruction, etc., of transmitted data, or damages occurring during a third party's use of the Service, such as defamation
8. Damages suffered by the member or a third party pursuant to Article 10, Paragraph 1
9. Damages caused by the Service provided free of charge by the Platform
10. Other damages caused by reasons for which the Platform has no intention or negligence
The Platform has no obligation to intervene in disputes arising between users or between a user and a third party through the Service, and is not responsible for compensating for damages caused thereby, unless the Platform's intention or negligence is present.
The Platform does not guarantee the reliability, accuracy, etc., of the information, data, and facts posted on the Service and the Service, and is not responsible for the user's damages caused thereby, unless the Platform's intention or gross negligence is present.
The Platform is not responsible for the loss of expected profits by the user from using the Service or damages caused by using the data obtained through the Service, unless the Platform's intention or gross negligence is present.
If the user violates the provisions of these Terms or relevant laws, causing damage to the Platform, the Platform may claim compensation for damages against the user.
The Platform is exempt from related liability if the Service cannot be provided due to a natural disaster or force majeure equivalent thereto.
The Platform is not responsible for any obstacles to the use of the Service caused by the user's fault.

Article 32 (Dispute Resolution)

The Platform installs and operates a damage compensation processing organization to reflect legitimate opinions or complaints raised by members and process compensation for damages.
The Platform shall prioritize the processing of complaints and opinions submitted by members. However, if prompt processing is difficult, the Platform shall immediately notify the member of the reason and processing schedule.
If a user applies for damage relief in relation to a dispute over electronic commerce between the Platform and the user, they may follow the mediation of the dispute mediation agency commissioned by the Fair Trade Commission or the mayor/governor of the city/province.

Article 33 (Governing Law and Jurisdiction)

These Terms are governed by and executed in accordance with the laws of the Republic of Korea.
If a dispute arises between the Platform and the user, the Platform will sincerely consult to resolve it, but if the dispute is not resolved despite this, the lawsuit regarding the dispute may be filed with the competent court under the Civil Procedure Act.

Article 34 (Compliance with Google's Child Safety Standards Policy)

The Platform complies with Google's Child Safety Standards Policy.
The production, uploading, and distribution of content that promotes child exploitation or abuse is prohibited, and prohibited acts that put children at risk (CSAE) include, but are not limited to, app usage that promotes predatory acts against children, such as the following:
1. Inappropriate interactions targeting children (e.g., fondling or caressing)
2. Child grooming (e.g., befriending a child online and then encouraging sexual contact and/or the exchange of sexual images with the child online or offline)
3. Sexual objectification of minors (e.g., images depicting, promoting, or inciting child sexual abuse, or depicting children in a manner that may lead to child sexual exploitation)
4. Sexual extortion (e.g., threatening or intimidating a child by actually accessing or claiming to be able to access the child's private images)
5. Child trafficking (e.g., advertising or proposing child sexual exploitation for commercial purposes)
Content that is intended to attract children but contains adult topics, such as excessively violent, bloody, or mutilated content, content that depicts or encourages harmful and dangerous activities, and content that promotes negative body image or self-image, such as cosmetic surgery/weight loss/other appearance-related cosmetic procedures performed for aesthetic purposes (CSAM), is prohibited.
Users who discover app usage that violates this Article can report it to the Platform's customer center.
The Platform can immediately unlist app usage that violates this Article upon recognition and can delete it if the violation is confirmed.
The Platform complies with child safety laws in Korea, such as the Child Welfare Act, the Special Act on the Punishment of Child Abuse Crimes, and the Juvenile Protection Act.
The Platform's CSAM manager is the Customer Growth Team (sales@reversemountain.co.kr).